Check the instructions that came with your router for how to do. 5. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. I have restarted the Smart Hub but still does not work. 3. If you need an engineer installation, we’ll let you know when you order. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Press then go to (Settings) at the top right of 1 month free, then £3. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Scroll down to find the option for Manage Your Extras. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. They are easily over come and are device specific. It’s also important to consider installing anti-virus software and parental controls:BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. g. From the app, click More then select Your wi-fi network. Thanks Neil Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). 2. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. The default PIN is 1234. The Account Holder needs to set up and maintain this service. Help & supportYes. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. As part of the Parental Controls service, we have automatically enabled Google and Bing SafeSearch. this Black Friday. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Bolt-ons. 5. Select Control wi-fi access for your devices to manage your. I am the account holder. 65% of young people aged 11-16 are in favour of the. When I first started using the. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Once you’ve clicked on the device, the following screen should appear. The. Web Protect and Advanced Web Protect. . This beefy mesh system offers multi-gig WAN and LAN ports and comes with basic parental controls, but you can subscribe to Netgear’s Smart Parental Controls if you require age-based web filters. . Your Parental control PIN is set on each box. BT Sport; Mobile Plusnet Mobile; Sim only deals. . Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Enter your admin password. If you delete your account – your settings will be lost. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. BT Sport; Mobile Plusnet Mobile; Sim only deals. The Light level blocks pornography, obscene or. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Your payment PIN can be used to. Yes, you can use any third party router with BT broadband. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. Spent over an hour on the phone with helpful BT chap in Swansea, did 'shipping condition' reset to TV and reset hub (pinhole at the back), but no luck. I have seen other posts with similar issues and have tried the solutions recommended. Re: Can’t connect to Smart Hub 2 through MyBT app. Once activated, you will then be able to change your filter level to. Try messaging Darren for help. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. 254 in the address bar – this will open the Hub manager. You can change it at any time. Unfortunately there is. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). . The Smart Hub 2 router has improved Wi-Fi performance compared to the original Smart Hub. If you use Access Control to limit children’s devises it is a nightmare using the app. . It can handle 1 Gigabit internet connection speeds, and has optimized traffic algorithms for gaming devices. A site is being blocked incorrectly by BT Parental Controls. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Do I need to g. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. Yes BT Home Hub 3. It might also be worth switching the Wi-Fi off on the iPhone and then back on again to make sure that it’s connected to the 2. They remain OFF. There are a range of filters to choose from to block content and usage. . Children's experiences online are unique and constantly changing. On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. For BT Access Control to work you need to switch it on. This is usually found in your mobile settings. Start; 1 Download your free broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Coverage checker. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. To find out how to use it, just click on the dropdown for your Hub. Help us improve our process for when you experience home Wi-Fi issues. . BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. licquorice. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Impressively, the TP-Link Deco X60’s close-range performance was better even than the Netgear Orbi WiFi 6, the Deco X60 beating its top download speed of 60. Mini Hub switch pdf manual download. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. I'll send you a. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. Post crossed with post. So, it can be hard to keep up. Deco M9 Plus smart mesh WiFi system provides tri-band WiFi for homes up to 6500 sq. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. BT Fibre broadband. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. At this stage, you’ll be asked to enter your admin password. Look for “DNS SETTINGS” or something similar – it may be. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Due to some special reasons such as application cache, security software protection, VPN encrypted connection, etc. All you need to know about your BT Business Smart Hub. This is how you restart your Hub. 99. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. The default PIN is 1234. Type 192. Parental Controls set-up tutorial for BT Internet ConnectionsBT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to websites. Home phone & Mobile. My online account says it's activ. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. Smart Hub 2's new addition will make parents feel like online gods. 35 BT Smart Controls | Support | Terms and Conditions | @ British Telecom 2023 BT Parental Controls doesn't inspect content returned from a site, it looks at the URL and the category it has been assigned to. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. The parental controls set for your Broadband Backup may be different to those on your normal hub. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. I've tried :BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. I have lost the feature to turn off Parental Controls temporarily (for one hour). Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago. Press the Xbox home button. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. indd 4 05/06/2017 14:43 BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. . This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. com, reset hub, phoned bt customer services, but nothing works. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Enable parental controls. I have followed all of the recommended advice from BT and the community forum. Page 4 Aerial cable HDMI cable (not supplied) (connect to TV) BT Smart Hub Power supply cable (use power cable provided in box) Ethernet cable (connect your Hub to your TV Box) Page 5 Your remote Your remote uses Bluetooth to control. @SteveoSteve. Use your parental control PIN to control access to programmes with an age rating. Yes, I have considered that. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. Mobile. Select Change admin password To change the admin password on your BT Smart Hub, start by opening a new web browser on a device connected to your Hub and type 192. Re: Parental Controls - Time restrictions. Thanks will do. Block or unblock various types of websites as well as specific websites. It’s also important to consider installing anti-virus software and parental controls:HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. Full Fibre 900 with Halo 3. Use a wired connection. Use your parental control PIN to control access to programmes with an age rating. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. . @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. I have a brand new Smart Hub2 received this month after moving house. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Tap Echo & Alexa and select the device you want to enable controls on. Protects all devices (computers, laptops, tablets, iPads, mobile devices. With BT access controls you can manage how your device accesses the internet during certain times of the day. To check if your Content Controls are active at any time, just repeat steps 1-5. We regularly release software upgrades for our Hubs. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. You would need to step up to more advanced routers. If you change your settings, you’ll need to restart your handset. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. If you’ve lost the password. Beware DNS setting override BT parental. This seems same problem than many BT customers have posted here. This will let you watch subscription channels like BT Sport or use catch-up services. 1. Temporarily turn off parental controls. There are many differences between a Smart Router and a Smart Hub. 0 Ratings Reply. Smart Hub 2 - switch on Wi- Fi Controls. The ideal parental control companion. Our network reaches over 99% of the UK, so we've got you covered. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Log in to My BT with your BT ID. Home setup, Wi-Fi & network discussions. . I'll send you a private message so you can get in touch and we'll be happy to help. 1. BT Smart Hub (088138) at great prices. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Sign into your My BT account online. If you delete your account – your settings will be lost. 10-04-2021 3:27 PM. Help & supportParental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. I have restarted the Smart Hub but still does not work. Its probably being blocked by parental controls or BT Web Protect. I went through 3 of those and to no avail. 5. More about parental controls and payment PIN. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. . 168. 2. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. All you need to know about your BT Business Smart Hub. 3MB/sec by a 10MB/sec margin, and its. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Hi there, I have been trying to set up parental controls. At this stage, you’ll be asked to enter your admin password. You may want to keep your Mini Hub plugged in to make. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. Home phone including Digital Voice; BT Mobile; Email. Open a new web browser. Search for proxy sites. Options. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Use your parental control PIN to control access to programmes with an age rating. 02. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. Access control - Smart hub 2. I’ve since upgraded to a Ubiquiti kit. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. Flexible and affordable sim only deals with no contract. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. As an alternative to upgrading to Halo. You can google how to do this. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. 168. BT Employee. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. Have a new hub coming so once recieved, will start from scra. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. To start using parental controls within your BT Smart Hub 2 for your families devices: Download the EE app for Android and Apple devices. g. 3. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. There are a range of filters to choose from to block content and usage. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Alternatively, you may reset your hub using your Hub Manager: Navigate to your BT Business Hub Manager. Non-BT business hub or router: It's preferable that you use a BT Business Hub. You’ll be able to restrict the devices that can connect wirelessly to your Hub, enhancing the security of your Hub’s wireless network. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. BT Complete Wi-Fi – Performance. Hub firmware version is v0. 3. Keith_Beddoe. How to turn off BT Home Hub Smart Setup. 5. Scroll down. I have done so a number of tim. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and it's all working, but I can't seem to find any posts about parental controls. The downside is that you'll have to modify the list each time you want to connect or block a new device. I agree it would not be much use if it allowed devices to stay connected but. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. Simply follow the steps below. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. TV. 5. 254 in the address bar. If you can find a router which only allows connection to a "whitelist". Type 192. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Any help would be most appreciated. I simply cannot believe this - I have also just switched to EE and to find ZERO parental controls at ISP or router level. The default PIN is 1234. Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Hub firmware version is v0. The Account Holder needs to set up and maintain this service. Flexible and affordable sim only deals with no contract. Please note: the Smart Hub 2 doesn't have this capability as it's designed for use with Complete Wi-Fi. . . The new system uses 802. If you’ve lost the password. For new box owners on BT Broadband usi. 1. Flexible and affordable sim only deals with no contract. There are a range of filters to choose from to block. The guarantee only applies when your Smart Hub 2. Whenever I try I get the message below with the option greyed out for Parental Controls. To check if your Content Controls are active at any time, just repeat steps 1-5. You can change it at any time. Enter your admin password. There are two PINs: one for parental control and one for payments in BT Player. Sign in to My Account and then select Manage account and Settings & PINs to see the settings for your viewing PIN. This will give you access to the BT Home Hub’s settings screen. Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. Several issues though – have posted in another forum elsewhere re Access Control. 5. Manage everything from location tracking to. The default PIN is 1234. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Bolt-ons. 6. Open a search engine of your choosing. There are a range of filters to choose from to block content and usage. BT Parental Controls. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. There are a range of filters to choose from to block content and usage. You have had too many unsuccessful attempts to login. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Assemble the power plug (by sliding the two parts together), connect the power cable and switch on at the socket. See the diagram opposite. BT Parental Controls help keep your children safe online. You have been temporarily locked out. Before you go ahead, check out our tips for improving your wi-fi at home >. This is interfering with our Windows Server 2019 DHCP. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. I'll swap it back later when the family are in bed and see if the safeguard settings work with my plusnet hub if not then I'll know it's not the BT hub that is the issue. We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. A master reset will delete all personal configuration settings on your BT 4G Home Hub. It's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. If you have FTTC (I e your hub plugs into the master socket) rather than full fibre (FTTP), you need the DSL modem/ router version rather than the RT router only version though. Under General, tap Amazon Kids. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. You can then set up your BT Smart Hub. Our network reaches over 99% of the UK, so we've got you covered. which is BT infinity and using the now tv app on xbox or pc. Hi KevinW, The business hub doesn't have any access/parental controls like the BT Homehub does. They're now called Wi-Fi controls. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. These filters will. TV & Broadband. 27. Tried everything from firmware, resets, settings, ipv6 etc etc. @SteveoSteve. on 11-05-2020 03:27 PM. The default PIN is 1234. BT website deletio. Flexible and affordable sim only deals with no contract. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. BT Smart Hub 2 replacement questions come up all the time, and with good reason: understanding router features and technologies is a bit confusing. BT Sport; Mobile Plusnet Mobile; Sim only deals. Press then go to (Settings) (at the top right of your screen) and selectBT Sport; Mobile Plusnet Mobile; Sim only deals. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. With BT access controls you can manage how your device accesses the internet during certain times of the day. 30K views 8 years ago. I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. TV Content including BT Sport. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this? I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. 1. Re: Whole Home Mini Disc Wifi Extenders and Parental control. BT Broadband . For BT Access Control to work you need to switch it on. In the Parental controls section, you can set the age ratings for which your viewing PIN will be. Simple. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. BT broadband. Put the box into the original mailing bag and seal with the sealing strip. Tap the wheel icon in the upper lefthand corner to open the device’s settings. Bolt-ons. If you delete your account – your settings will be lost. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. - BT Community. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Re: Parental Controls. See how to set up BT Parental Controls and which sites to block. Existing customer with a BT Hub. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. BT’s parental controls offer tight restrictions on what your child can see online. It’s also important to consider installing anti-virus software and parental controls:Remember that parental control settings are only one part of online safety. You can get BT Parental Controls by accessing them through your My BT account. Step 3 – Select the app you would like to lock. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. 12. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. TV Content including BT Sport. Smart Parental Control Capabilities. Please try after 15 minutes. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. With BT access controls you can manage how your device accesses the internet during certain times of the day. 1. There is also a USB port. They were working fine before. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Hi, Thanks for posting, and welcome to the community. It was something technical on BT's side of things. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Tap Devices in the bottom menu bar. My plusnet hub was working 10 days ago but I must admit I didn't check it was the other day when I swapped it for the BT business smart hub. Re: BT Hub Blocking Access to a Website. We regularly release software upgrades for our Hubs. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. I have searched the FAQs but the advice does not match t. . 99 a month, or £53.